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FAQ

Where are you located?


We are a local cottage bakery in Huffman, Texas serving the Humble, Atascocita, Kingwood, Huffman, Crosby and surrounding Houston areas.




Do you use any preservatives in your cookies?


We do not use preservatives! All of our doughs and confections are made from scratch in small batches for quality and the best taste! Occasionally we mix in items such as as oreos or cereal. We make all of our doughs, batters, meringues, caramels, fudges, brittles, sauces, marshmallows, fluff, and fillings.




How long will my cookies and confections stay fresh after I receive them?


We recommend you consume your Sugar Happiness within 3-5 days, especially those that contain pretzels, potato chips, cereal, or fillings due to the fragile state of their ingredients. Unfilled cookies are good for up to 10 days sealed in their packaging. The texture may harden slightly but the flavor is still amazing. May I suggest crushing them on top of an ice cream sundae? Though refrigeration is unnecessary for all of our products you may refrigerate to extend their freshness up to two weeks, or freeze for up to 2 months. If freezing, keep them in their original, unopened packaging, place in a zip lock bag for additional protection, and put in the freezer. Let them thaw on the counter, undisturbed, for at least 6 hours up to overnight for best results before consuming.




Do you provide any gluten-free, dairy-free, or sugar-free options?


Unfortunately, there is nothing on the menu right now that falls into these categories.




Shipping – Your cookies look amazing, but I don’t live in Texas. Can you ship?


We LOVE that you’re crushing on our cookies and treats, but under Texas Cottage Food Laws we are unable to ship at this time. You’ll just have to come visit our awesome city!




Can I pick up? Do you deliver?


YES to both! However, we are holding off on delivery at this time. Pickup: You can choose your pickup date and time at checkout. When your order has completed you will receive an email that will include the best address for pickup, usually the porch at my home. For safety reasons, we will offer no contact car delivery or porch pickup at a time most convenient for you. Delivery: Our delivery times and distance capabilities are pre-scheduled, so please make sure you double check availability. We provide no contact porch drop off and will send you a convenience text message after it has been carefully dropped off.




Do you offer same day pickup and delivery?


Unfortunately we do not offer same day at this time. We are a small home-bakery that does things a little differently than a commercial store may do. We start everything from scratch each week, and have created a process of bake-to-order that ensures your cookies and treats are fresh and delicious on your pickup date and beyond.




What happens if I run late for a pickup?


We completely understand life’s unpredictability and are here to accommodate! If we are not available for a later pick up time, we will leave your order in a safe, secure location where you can pick it up at your convenience. When in doubt, always reach out. CONTACT US




Can I place a bulk order for special events and corporate gifting?


Of course! The more advance notice, the more likely we can make it happen! Just shoot
me an email to laurie@sugarhappiness.com to share all about your event, or fill out the
contact form
and let’s create something awesome.




Is it true that you don’t offer custom sugar cookies?


Yes! I don’t offer custom themes but I’m always creating new styles and fun stuff, like my super popular PYO (Paint Your Own) Cookies!




I have an additional question, comment, or idea that wasn’t expressed here.


We’d love to hear from you! Please contact us at laurie@sugarhappiness.com or fill out our contact form! We also encourage you to sign up for our newsletter for the most up to date info on all things Sugar Happiness, and follow us on Social Media for the daily haps! We’re so thankful that you’re here and look forward to baking you HAPPY!





Fun with Party Props

We’d love to hear from you!

I have an additional question, comment, or idea that wasn’t expressed here.
We’d love to hear from you!

 

Please contact us at laurie@sugarhappiness.com

or fill out our contact form! 

We also encourage you to sign up for our newsletter for the most up to date info on all things Sugar Happiness, and follow us on social media for the daily haps! We’re so thankful that you’re here and look forward to baking you HAPPY!

Image by Melody Jacob